From the field.
Real-world notes on Pendo installation, auditing, and getting the most out of product analytics, written while doing the work for SaaS teams.
The MCP security review: How to get ready for the switch
September 2026 · 9 min readSwitching on the Pendo MCP server is a relatively simple process that can be done in under an hour, but getting everything ready can take weeks. Let's review the questions about your Pendo data that nobody asks at the beginning of the process, but everybody should.
Pendo AIPendo MCP: what it reaches, how to connect it, and what it won't fix
August 2026 · 9 min readPendo's MCP server puts product data in front of people who never had a Pendo login. It is genuinely useful, but it inherits every weakness in your tagging. Here an introduction to what it reaches, how to connect it to Claude, ChatGPT and other clients, and how I would roll it out.
Pendo APIFive practical Pendo Aggregation API examples
June 2026 · 7 min readThe Aggregation API answers questions Pendo's dashboards can't. These five pipelines cover the reports I get asked to build most often, from daily feature usage to guide funnels.
Pendo AnalyticsWhat your Pendo click data tells you and how to use the Aggregation API
June 2026 · 6 min readClick events are Pendo's most granular data but raw counts without context are just noise. As well as building dashboards in Pendo and downloading CSV files with all sorts of events and click data, you can also use the integration API key to produce your own customised dashboard with live data.
Pendo AuditPendo installation audit: what it covers and what you get
April 2026 · 6 min readMost SaaS teams install Pendo once and consider it done. A structured audit finds if there is something broken, before you build anything on top of it and the data does not add up.
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